Boundless Management was formed as a result of a group of real estate investors, who after several attempts with existing property management companies, realized that the only way to have our properties managed with the urgency and professionalism they required was to start our own property management company. Once we had the process perfected with our own properties, we decided to share our experience and advice to other individual homeowners and investors.
Our principals include a diverse group of real estate agents from real estate investment, sales and leasing, accounting and management backgrounds, each bringing their own perspective to the business.
Many of our policies were designed because of our dissatisfaction with other property management companies. For example, we found that when we were unhappy with a property management company, we were required to finish out the contract with them, which could be up to a year. Or, we might be required pay out the management fees for the entire year to have the privilege of leaving a bad property manager.
This is the source of our 30 day termination policy. If you are unhappy with us, just give us 30 days and the management agreement will terminate. In fact, in most cases we will let you out of the agreement immediately. We are confident in our ability to keep you satisfied at all times. We can’t guarantee that everything will always go perfectly, but you can rest assured that we will be doing everything we can to keep your business.
I have been leasing rental properties for over 20 years. I have been with Boundless for about 8 of those years, with most of those years being out of the country. Finding an agency that communicates well is difficult, but particularly when you are out of the country. Boundless is exceptional. I always get immediate feedback, often by email which is very handy. The quotes for maintenance are very reasonable and the work is well done. It is also done in a timely manner. I really appreciate not having to constantly follow up when I have a request. Boundless Management understands the importance of getting a tenant in quickly after another leaves. They are prompt in getting the property ready for rental and have often gotten a tenant in place within 1 week. Over 20 years I have worked with a few agencies. I have always experienced honesty and integrity with Boundless' management. That has not always been the case in my past experience with other agencies. I am so happy to have found Boundless to manage my property. They provide a professional service from procuring tenants, handling repairs, reporting monthly finances, to communicating very effectively. I can easily recommend them to anyone looking for a rental agency.
- Janet P
We manage properties as if they belonged to us. We know how it feels to be hit with huge expenses, lengthy vacancies, and high turnover costs. We don’t want that for you any more than we would want it for ourselves.
The proof is in the pudding…we still represent most of the same property owners whose properties we began managing in 2009. We still manage many of the same tenants that we placed in those properties back in 2009. The majority of our tenants stay multiple years.
Property Management is our main business. This is not something we are just working at until the sales market gets better. We will still be here when other agents switch back to sales. We are in it for the long-run.
By treating both property owner and tenant respectfully, being accessible to respond to everyone’s needs, and maintaining exceptional customer service, we have found success in property management.